by Dino D'Amore | Feb 28, 2023 | Technology, Zone: Asia/Pacific
British Airways is planning further investment in its call center in Gurugram, Delhi, India with a new office with a modernized telephone system. The airline has already doubled the size of its existing call centre since 2019. The new facility will accommodate the...
by Dino D'Amore | Feb 28, 2023 | Maintenance, Zone: Asia/Pacific
ST Engineering signed a letter of Intent (LOI) with Vaayu Group to provide the expandable cabin lavatory solution, named ACCESS. Under the agreement, ST Engineering will provide 20 units of ACCESS for installation on Airbus A320 and Boeing 737 aircraft, making Vaayu...
by Dino D'Amore | Feb 28, 2023 | Airports, Zone: Europe
Spanish state airport operator Aena recorded a net profit of €901.5 million in 2022, a near-€1.5bn rebound from the €475 million loss reported for 2021. The return to profit should mean the distribution of a gross dividend of €4.75 per share, Aena announced in a...
by Dino D'Amore | Feb 28, 2023 | Cargo, Zone: Europe
International Airlines Group (IAG) Cargo will from April 3 charge customers £10 for using paper air waybills while keeping digital equivalents free of charge. The use of paper documents has led to around 7,800 tonnes, or the equivalent to 80 Boeing 747s full of paper...
by Dino D'Amore | Feb 28, 2023 | Airports, Zone: Europe
London Stansted said it has become the UK’s main entry point to Europe in the ten years since it was acquired by Manchester Airports Group (MAG) for £1.5bn. Since then, “millions of pounds have been invested in revamping facilities, Jet2 and Emirates have...